Quality Management – ITI Mock Test 1st Year Employability SkillTest Quality Management – ITI Mock Test 1st Year Employability Skill All Trade Quality Management - ITI Mock Test 1st Year Employability Skill 1 / 171. Kaizen brings _________ improvements in overall processes to help organizations succeed. A) Small and serious B) Small and rare C) Continous and small D) Large and continous 2 / 172. PDCA model has __________ no of stages. A) Four stage B) Two stage C) One stage D) Five Stage 3 / 173. ISO stands for __________ A) International Order for Standardization B) International Organizers for standardizations C) International Organizational Organisation for stabiization D) International Organisation for Standardization 4 / 174. Standardization means that the size, design, quality, shape, etc., of a product would meet requirement and tastes of A) Customers B) Employers C) Employees D) None 5 / 175. Kaizen is used to created ___________ A) Continuous development B) Problem solving C) Solution D) None 6 / 176. BIS stands for Bureau of Indian Standards. Is BIS a national body or international body? A) National Standard body of India B) Standard body of India C) International boday of India D) International standard Body of India 7 / 177. ___________ is a tool used for problem solving and decision making. It has 4 stages. A) Plan-Do-Check-Act B) Plan-direct-check- Act C) Plan-Define-Check-Act D) Plan-Deny-Check-Act 8 / 178. ISO and BIS are ___________ certificates A) Standardization B) Indian C) Global D) Good 9 / 179. Quality Circles help employees work in team towards ______ A) A common goal B) Different goals C) Solving different problems i D) Increased profit 10 / 1710. What is the correct steps and order of 5S? A) Share, Small, Shine, Sustain, Standard B) Sort, Set in order, Shine, Standarize and Sustain C) Shine, Sort, Small, Share and Standard D) Share, Shine, Standard, Sort and Sweep. 11 / 1711. Quality circle are usually_______ and led by a superviser/senior A) Large B) Small C) Different D) Similar 12 / 1712. The common goal of quality management system is understanding customers' ___________ A) Emotions B) Health C) Income D) Needs 13 / 1713. Quality is all about producing products without _______ A) Price B) Design C) Defects D) Standard 14 / 1714. A “fishbone” diagram can help to identify possible causes and effects of a problem. It is also called _________ A) Cause & Effect diagram B) heck & Effect diagram C) Cause & Equal Diagram D) Check & Easy Diagram 15 / 1715. Total Quality Management helps to improve the quality of all the processes within an organization. It also leads to customer satisfaction. What are main features of TQM? A) Focus on user B) Participation of workers C) Continous improvements D) All of the them 16 / 1716. Standardization ________ variations in the way we work. A) Reduces B) Increases C) Helps D) Promotes 17 / 1717. The basic principle of Kaizen is __________ A) Change is for good B) Change for the people C) Sell for the better D) Buy for the better Your score is LinkedIn Facebook Restart